stream dock software wont recognize 293s device after wake up from sleep

tortitamal

Stream Dock software won't recognize the 293s device after wake up from sleep on win10.
The only fix is to close the stream dock app and open it again so that the device is recognized.
Is there any way to make the 293s work after sleep without having to close and open the software?

dockkey2023

Can you send me screenshots of your firmware and software versions? We have automatic recognition function, but for some reason, some computers may experience the same situation as you, but it's not very common