Device doesn't turn off the screen?

jerriman

Hello everybody

I purchased the XYSTEC ZX-5539. While I am in principle happy with the device there is one thing that seems to not work as expected. I am using the dock with an Mac M1. The screen of the device never seems to turn off while it is connected to the laptop, even when I close the laptop. I already tried to change the "Automatic screen off" to 1 minute. But the screen of the device stays on. Is this a known bug, or is the screen supposed to stay on. I fear that the screen will die soon, if it stays on forever? I also set the "Automatic screen off" to "Follow the system". But it also doesn't shut down the screen when the laptop is closed. It just switches to the "Screensaver Mode" which shows a static image.

Happy to get some feedback on this topic.

Greetings

dockkey2023

This is because images and GIF images can be added during the design process, mainly for the purpose of viewing images even after the computer screen is turned off

jerriman

Thanks for the feedback!

Doesn't this shorten the lifetime of the screen?

dockkey2023

jerriman 发表于 2025-1-17 05:30
Thanks for the feedback!

Doesn't this shorten the lifetime of the screen?

Connect it again when it can be used, so it won't be constantly powered on or the computer won't shut down