Button Behaviour Workaround - Long Press / Button Up

jh7ghx

Hello!
I'm on Firmware V2.293S.00.003 Software 2.10.179.426

I've noticed that the actions are triggered on Button Release, not on Button Press or Button Hold. This creates some issues with some external plugins.

For example, the Discord plugin developed by Elgato works well for connecting to servers, triggering sounds, going to channels, and various actions. The toggle actions don't work, for example, "Toggle Mute" or "Push to Talk". I'm not sure if it's a firmware issue or a Stream Dock software issue. The most useful action is "Toggle Mute," which partially works, only mutes. For now, an easy workaround is using Hotkeys.

I've seen that similar questions were asked before in this forum. I tried to look up answers but had no success. Here are the related topics:


https://bbs.key123.vip/forum.php?mod=viewthread&tid=817&extra=page%3D2

https://bbs.key123.vip/forum.php?mod=viewthread&tid=657&highlight=button

https://bbs.key123.vip/forum.php?mod=viewthread&tid=169&highlight=button



https://bbs.key123.vip/forum.php?mod=viewthread&tid=542&extra=page%3D3


Is there a way to edit the code of the plugin to make "Toggle Mute" work properly?

Not sure if editing the manifest.json or some other file would work as a temporary workaround.

Here's the plugin https://workdrive.zohoexternal.com/external/63000362bf807998f5d589384f1749f86e195bc14aae920e2546a245671caed6


Cheers!

dockkey2023

Currently, this type of device model does not support pressing and lifting events, so some plugins may not support them well. New hardware devices released in the future will fully support them

jh7ghx

Great piece of information you gave me! I really like this device and I don't want to buy another one just because of this unique button behavior. I'm just wondering if this can be corrected via software/firmware update, or if it's an electronic circuit design that cannot be corrected. Do you know the answer?

This is com.elgato.discord.sdPlugin plugin running on the app:


All the unique and important actions work, except the highlighted ones. "Push to talk" and "Push to mute" will not work due to the long press button behavior not being supported. But "Mute" and "Deafen" should work. I'm not sure which code manages the action.

"Mute" and "Deafen" are very useful integrations. They display the current status of your devices; you cannot get this function using shortcuts.

I would really appreciate some suggestions. Thanks!

dockkey2023

jh7ghx 发表于 2024-8-8 09:33
Great piece of information you gave me! I really like this device and I don't want to buy another on ...

Push to talk" and "Push to mute" ：Can you check if there are any shortcut keys? If so, you can try using the press function in our latest hotkeys

jh7ghx

dockkey2023 发表于 2024-8-9 11:51
Push to talk" and "Push to mute" ：Can you check if there are any shortcut keys? If so, you can tr ...

I tried using hotkeys by creating key combinations in Discord and the Stream Dock app, but it didn't work because long press actions are not implemented.

I understand that future models will suport this action.

I asked if this behavior can be addressed and corrected in software/firmware updates or if it's a permanent limitation of this device.

jh7ghx

Long presses are not my concern right now. The most useful actions from plugins are 'toggles' or 'switches.' They save space (by combining two actions into a single display) and also communicate status (on/off) using images.

Actions like 'Toggle Mute,' 'Toggle Deafen,' and Voicemeeter's 'Advanced Toggle' are not working properly. However, one toggle action that is working: Voicemeeter's 'Mute/Unmute'. I expect this behavior for all toggle buttons.



I believe it is possible to implement toggle actions for this device using code.

dockkey2023

jh7ghx 发表于 2024-8-10 19:28
Long presses are not my concern right now. The most useful actions from plugins are 'toggles' or 'sw ...

I will record this bug first, because the plugin is developed by a third-party developer, so we also need to communicate with the developer

drakmor

Unfortunately this is a limitation of the devices firmware, only the button release notification comes. If they release updates and fix encoders on N3, it will be super.

dockkey2023

drakmor 发表于 2024-8-13 06:30
Unfortunately this is a limitation of the devices firmware, only the button release notification com ...

Thank you for your feedback, but this version of the firmware program has difficulty implementing the long press function. We will release a new version of N3 hardware that supports the long press function

drakmor

I'm looking forward to it!