Hello! I just plugged in my new MiraBox via USB, downloaded the software and it says "Device not detected" and I can not do anything. The device is lit up but no function.... Please help!
AllFactsCrypto 发表于 2025-4-20 16:47
Thanks for getting back! At least I get a recognition now after I changed the cable but getting this ...
Is your device N4? Open the "Device Manager" on your computer, unplug and plug in our device, and check if there is a refresh. If there is, replace it with a fast charging cable for a phone with more than 33W and try a different USB to see if it works properly
Where can I download the previous version of the StreamDock installer for Win? I also have this problem: device not detected. It worked on the previous version - so instead of changing the cable I prefer to install the older version! Where can I download it?
Why does the original cable that comes with the device ruin the device? Why does the device not work with the original cable after installing an older version of the software, even though it worked before? Why do I have to spend money on newer cables after installing a new version of the program?! This is a very unprofessional approach to the customer! Simply reprehensible!!!
Whether the device works also depends on which USB port it is connected to. If connected to some ports, it may not work - for example, USB ports on a monitor.
Ryszard 发表于 2025-6-3 02:27
Whether the device works also depends on which USB port it is connected to. If connected to some por ...
Because our equipment requires a rated voltage and current to function properly, if the USB cable is too long, it will weaken its strength, resulting in disconnection issues. Additionally, the USB may have poor contact; That's also one of the reasons
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发表于 2025-4-7 17:01:42
发表于 2025-4-8 10:45:38
