Problem with Cubase plugin in Stream Dock 293S

dockkey2023

NitroXD 发表于 2025-1-18 13:34
In a couple of starts, it has already happened to me again.

Don't worry, my friend, I really apprec ...

Thank you for your understanding and support. We are already working on resolving the compatibility issue with this plugin, but there are too many plugins, so it may take a bit longer to handle

NitroXD

Thank you so much.

There's no problem waiting and I really appreciate your great effort to improve our Stream Decks.

A big hug, my friend.

dockkey2023

NitroXD 发表于 2025-1-18 11:58
I have already disabled them and reinstalled Cubase plugin.

I'm going to use it for a few days and  ...

It's not about reinstalling, it's about uninstalling this plugin and testing if the problem you encountered is caused by this plugin. Only then can our engineers make compatibility adjustments accordingly

NitroXD

dockkey2023 发表于 2025-1-22 09:39
It's not about reinstalling, it's about uninstalling this plugin and testing if the problem you en ...

But the problem is only that plugin.

Everything else works perfectly, except the plugin that never loads.

If I look at the task manager, I know when it works by seeing if the file "se.trevligaspel.cubase.exe" is active.

When I uninstall the plugin and reinstall it or when I close the application and re-open it, the plugin works without problem.
It only doesn't load when I start the computer, except for version 2, which always works.

As I said, everything else works perfectly, whether the plugin is installed or not.

I hope I explained myself well and sorry for the translation (Google translator).

Thanks for the help.

dockkey2023

NitroXD 发表于 2025-1-22 11:13
But the problem is only that plugin.

Everything else works perfectly, except the plugin that neve ...

OK， In 2025, we will focus more on optimizing compatibility, which may be due to some minor compatibility bugs

NitroXD

dockkey2023 发表于 2025-1-22 14:21
OK， In 2025, we will focus more on optimizing compatibility, which may be due to some minor compa ...

I'll be keeping an eye out for new releases.

I really appreciate your time and dedication.

Thank you.

dockkey2023

NitroXD 发表于 2025-1-23 12:11
I'll be keeping an eye out for new releases.

I really appreciate your time and dedication.

NitroXD

Just as we come to this forum to report the problems we're having with the program, we also need to come here to report when they've been resolved. I believe that with the latest update (3.10.188.0226), the problem with the Cubase plugin has been resolved.

Many thanks to dockkey2023.

Great work.

dockkey2023

NitroXD 发表于 2025-1-18 13:34
In a couple of starts, it has already happened to me again.

Don't worry, my friend, I really apprec ...

That means there is a compatibility issue between this plugin and something on your computer. You can choose not to use this plugin for now; Do you need to connect an external device to use this plugin